TellWave

Know where to act first.

Satisfaction monitoring that turns stakeholder feedback into a ranked action list.

Self-serve. No sales calls. Your first wave can go out today.

Where to act firstCustomer Wave 2 · Jun 2026
  1. 1Delivery speed7.28.9 act now
  2. 2Support responsiveness6.78.4 act now
  3. 3Warranty claim handling6.77.5 important

A real report excerpt from the interactive demo inside.

1

Ask what actually matters

Respondents set their own minimum and “wow” level for every aspect of your product or service, then score where you stand today. Five minutes, on any phone.

2

Automation does the rest

Invitations, polite reminders, low-score alerts, closing, analysis, and report delivery run without you. Upload a list, pick a date — done.

3

Act on one number

The Leverage Index ranks every aspect by where action moves satisfaction most. No dashboards to decipher — a prioritised to-do list, wave after wave.

Satisfaction scores tell you where you are.

The Leverage Index tells you what to do about it.

Two products can share a 7.2 satisfaction score and need completely different action. TellWave measures each respondent’s expectations — not just their scores — so it knows which improvements will actually change how people feel and what they tell others. That’s the difference between a survey tool and a decision tool.